This error means that your username and/or password are incorrect. Please verify that your username and password are spelled correctly and if you still can’t connect then please use our password recovery (Link to password recovery system) system to change your password. Please note that passwords are case sensitive so please make sure that your caps lock is turned off and that you are using the correct case when typing your password.

This error means that your FTP client is set to "Active Transfer Mode" and you will need to set it to "Passive Transfer Mode". Please use the help section of your FTP client or contact the developer of your FTP client to find out how to set your FTP client to "Passive Transfer Mode"

This error means that your last FTP session has not timed out yet. This could be because it was interrupted for some reason. Please wait about an hour and try again as it will allow you to connect once the connection has timed out.

This error means that you are using the wrong hostname. Your hostname is "free.prohosting.com".

Please make sure that you are using the latest version of Internet Explorer and connect to your site via FTP using the following link: "Their correct link for connecting to their site via FTP using IE"

This error means that you are trying to run a script that may have a coding error or an invalid path. The only path that we allow you to use is the path to perl which is /usr/bin/perl Please note that our free accounts do not support Sendmail, PHP or mySQL. If your script requires one of these functions then it will not work on our servers. To verify the code of your script please enter the path to your script and click "Check Syntax"

Please note that the syntax checker will only tell you if the script appears to have errors, it cannot fix them for you. If there is a syntax error, or if you still get an Internal Server Error even though the syntax appears to be ok then please contact the developer of the script for help in troubleshooting the problem.

Please contact the developer of the script for help in troubleshooting the problem.

This error means that you do not have an index.htm page uploaded to this directory. Please name your page index.htm and upload it to this directory. Please note that filenames are case sensitive. If you use Index.htm or index.HTM then it will not work. It has to be all lowercase.

This error means that the file that you are trying to access is not on the server. This could be because it is being misspelled or it could be that the wrong case is being used. For example, if you are trying to access free.prohosting.com/~username/picture.jpg but the file on the server is called Picture.JPG then you will have to use free.prohosting.com/~username/Picture.JPG to access it in your web browser.

Each account is allowed 100 megs of bandwidth per day. Once this limit is reached the site will be disabled for the remainder of the day. It will be re-enabled at about midnight Mountain Standard Time.

Please click here for help with Internal Server Errors.

We are currently developing the Web site editor, and improving it. There is no current fix for problems encountered in the editor. You should use a different editor until these issues are resolved. More information coming soon.

If you believe that the server that your site is on is down or experiencing a server wide problem please click here to notify an admin.